Guest Concierge

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When you stay at one of the homes hosted by Otway Retreats, guests enjoy access to their very own personal concierge to prepare the home for guest arrivals and impart their local know-how on the cool places to eat, drink, shop and play. Our concierge team members are local experts with a knack for making the impossible possible.

Whether you want to explore, relax or eat - Otway Retreats personal concierges can assist in creating the perfect holiday itinerary with huge range of activities and tours, customised especially to create the ideal experience.

Otway Retreats offer a range of options for purchase prior to all stays to ensure our holiday homes are provisioned perfectly prepared for arrival. Our concierge team make things happen and enjoy making holidays extra special by providing all the extra touches guests desire.