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PROPERTY MANAGEMENT SUPPORT

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The Role

As a senior support to the property management team you will be responsible for supporting and assisting with the overall running and organisation of the property management portfolio. You will have a hand in property management administrative duties such as creating procedures and processes to support the efficient running of the department, undertaking general administrative tasks, and providing general support to the property managers to assist them in undertaking their roles and ensuring homes are beautifully presented and guests and home owners are well supported.

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Your typical day-to-day responsibilities will include:​

• Undertaking general administration, and creating processes and procedures to ensure the efficient running of the office.

• Supporting property management staff in the day to day management duties.

• Overseeing the facilitation of maintenance on homes.

• Inspecting homes to ensure they are presented immaculately and ready for guest arrivals.

• Managing the guest experience and responding to guest messaging.

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Requirements​​

• Has excellent communication and customer service skills, being comfortable managing and working with team members at all levels.

• Is detail-oriented and organized, capable of handling multiple tasks simultaneously while meeting deadlines.

• Is proactive and can work independently, but is also a team player who is eager to collaborate with others.

• Can solve problems creatively and is flexible to adapt to changing circumstances or unexpected challenges.

• Has high level administration and organisational skills.

• Must have car and drivers license

• Some weekend work is required as well as after hours assistance (shared on a roster)

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Ideal Hours - Subject to negotiation

Tuesday to Friday 12pm - 6pm

After hours support - Every 2nd weekend from home monitoring messaging only

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Remuneration

We offer a competitive salary, commensurate with experience and qualifications and hours worked.

Laptop provided.

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